Veteran-owned IT support · Nevada & Placer counties

IT support that scales with your business.

Titan Echelon IT is a team of IT specialists supporting businesses of every size, plus the households and seniors in our community. On-site across Northern California, and remote support wherever you are.

Who we serve

From one laptop to the whole office

The same team and the same standards, sized to what you need.

Homes & seniors

Patient, friendly help for households, with extra care for seniors.

  • Repairs, tune-ups & virus removal
  • Wi-Fi, printers & new devices
  • Scam protection & backups

Small businesses

Your outsourced IT department, without the cost of a full-time hire.

  • Help desk for your staff
  • Office networks & Wi-Fi
  • Email, accounts & security

Growing & larger organizations

Managed IT and project support for multi-site teams and established companies.

  • Monitoring & managed services
  • Infrastructure & rollouts
  • Support alongside in-house IT

Business IT services

Everything your business runs on, handled

We keep your team productive and your data secure, so technology stays an asset instead of a problem.

Managed IT & monitoring

We watch your systems and fix problems before they cause downtime.

Help desk for your team

One number your employees call when anything goes wrong.

Networks & Wi-Fi

Fast, secure office networks, firewalls and reliable coverage.

Cybersecurity

Endpoint protection, secure configuration and staff awareness.

Backup & recovery

Automatic backups and a plan to get you running after a failure.

Microsoft 365 & Google Workspace

Email, accounts, licensing and onboarding new employees.

Hardware & rollouts

Computer setups, upgrades and multi-device deployments.

IT planning & consulting

Straight advice on what to buy, upgrade or retire, sized to your budget.

Not sure where to start? We'll review your current setup for free and recommend a plan.

Request a free IT assessment
Titan Echelon IT company truck parked in a Nevada County neighborhood
Look for our truck. We come to homes and offices across the foothills.

On-site service

We come to you

When a problem needs hands on the hardware, a technician drives out to your home or office. Network installs, new equipment, office moves and anything that can't be fixed remotely.

  • Grass Valley
  • Nevada City
  • Penn Valley
  • Smartsville
  • Colfax
  • Auburn
  • Newcastle
  • Lincoln
  • Rocklin
  • Sacramento
  • Tahoe City

Home & personal

Tech help made easy

Friendly, professional help for individuals and families, explained in plain language.

Extra patience for seniors

We take the time to teach, not just fix. We protect computers and email from scams that target seniors, and set up Zoom or FaceTime so family is one tap away.

  • Virus & malware removalPop-ups and strange behavior cleaned up, and your system locked down.
  • Tune-up & speed boostSlow startups and freezing fixed so your computer feels new again.
  • Wi-Fi & home networkA strong, stable signal in every room.
  • Backup & photo protectionAutomatic backups so your family photos and files are safe.
  • New device & printer setupSet up, files moved over, everything working together.
  • Troubleshooting & repairWon't turn on, keeps crashing, error messages: diagnosed and fixed.

Remote support

How a remote session works

Most problems can be fixed without a visit. Here's exactly what happens.

  1. Call or book

    Tell us what's going on. We'll ask a few questions and schedule a time, often the same day.

  2. Connect securely

    We walk you through opening a secure connection. It takes a couple of minutes, and we stay on the phone with you.

  3. Watch it get fixed

    You see everything on your screen. When we're done, we disconnect and explain what was wrong.

You stay in control. We can only connect when you let us in, you can watch every step, and you can end the session at any time.

U.S. Army class in front of the Judge Advocate General's Paralegal Specialist Training Center sign
Our founder's U.S. Army class. The discipline learned there goes into every job.

About · Veteran-owned

Military precision, hometown dedication

We started Titan Echelon IT on a simple belief: everyone deserves to feel safe and confident with their technology.

As a veteran-owned business, our team brings the discipline and attention to detail of the U.S. Army to every job, from a quick tune-up to a company-wide security rollout. We're your neighbors in Nevada County, and we support clients across California and beyond remotely.

  • Honest advice, always
  • Done right the first time
  • Patient with beginners
  • Local and accountable

Contact

Let's talk about your IT

Whether it's one computer or your whole company, the first conversation is free. Tell us what you need and we'll recommend the right next step.

Call Mon–Sat, 9am–6pm(530) 802-2116
Service areaOn-site in Nevada & Placer counties, CA · Remote anywhere